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Return Policy

Our goal is to help you achieve radiant, healthy-looking skin. We sincerely care about your satisfaction with Bioyona. If you are not completely satisfied with your product(s) you have purchased within 30 days, we will unconditionally recall it with the free return shipping.

Please follow the instructions below:
1. Contact customer service center
Please call (886) 6-391-1200#11 to inform us your requests and provide the order number.
2. Packing product(s) & form
Carefully pack items into the box, including invoice and shipment order form then seal it.
3. Courier pickup
Delivery man will go to the address you provide and pick up your return package.
4. Await for refund / exchange
Once we receive your returns and reconfirm the forms, we will immediately process a full refund or exchange for you.